Implementing change through learning : concerns-based concepts, tools, and strategies for guiding change / Shirley M. Hord, James L. Roussin ; foreword and finale by Gene E. Hall.

Author Hord, Shirley M. author.

General Note"Improvement requires change and change requires learning."

Electronic ResourceRelated electronic resource: https://uk.sagepub.com/en-gb/asi/implementing-change-through-learning/book237979#description -- Note: Publisher description

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